Have to agree
that I am not too impressed with BT at present. When I lost my last job I had to cancel the already ordered Bt broadband plus phone. So I transferred the broadband (due to contract) to dereks address. I had the phone disconnected too. (the phone was connected incidentally by my employer in my name, and he payed for that fee.)
However, had a look at my online bill today for Dereks address as I am paying it. To find that they are still billing me for broadband and phone at the old address!!!!!!!!!!!!
My bill???
?402........................guess who is phoning BT first thing!!!!
I left that address on the 14th of May, phone was disconnected that day at 4pm (I checked) Broadband started here (dereks) on the 29th May.
c7u8
update: phoned bt, they have cocked up to the tune of ?200!!!!!!!!!!!!!!!!